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City Centre
Mexico City
5.1
mi
Airports
Benito Juarez International (MEX)
9.8
mi
Lic. Adolfo Lopez Mateos International (TLC)
33.8
mi
Underground
San Joaquin
1.4
mi
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
Luggage storage
24-hour services
24-hour reception
General
No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
Security
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Services
Paid airport shuttle
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Spa & Leisure
Sun terrace
Spa & wellness centre
Full body massage
Room features
Air conditioning
Mini-bar
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
Blas Pascal 111,
Mexico City,
Mexico,
Federal District
Map view
Blas Pascal 111,
Mexico City,
Mexico,
Federal District
City landmarks
Museum
Soumaya Museum
3100 ft
Aquarium
Acuario Inbursa
2800 ft
Park
Bosque de Chapultepec
2.0
mi
Museum
Museo Nacional de Antropologia
1.9
mi
Event hall
Auditorio Nacional
1.4
mi
Avenida Presidente Masaryk
Avenida Presidente Masaryk
1.5
mi
Shopping Area
Antara Fashion Hall
4500 ft
Mall
Pabellon Polanco
2200 ft
Avenida Miguel de Cervantes Saavedra 303 Miguel Hidalgo
Museo Jumex
3000 ft
Museum
Museo Trick Eye
3900 ft
Calle de Moneda
Iglesia de Santa Ines
4100 ft
Shopping Area
Toreo Parque Central
1.1
mi
397 Blvd. Miguel de Cervantes Saavedra
Costco Wholesale
2400 ft
Farm
Parque Lincoln
1.4
mi
Night club
Joy Room
2900 ft
Mexico CityMexico
Polanco
1.1
mi
Presa Las Pilas 63
Iglesia de Fatima
2100 ft
Zoo
Zoologico de Chapultepec
1.8
mi
Mall
El Palacio de Hierro
3500 ft
Zoo
Granja las Americas
1.6
mi
Shopping Area
Comercial Miyana
4000 ft
Av. Industria Militar 1061
Casino Royal Yak
2800 ft
Avenida Ingenieros Militares 77 Lomas de Sotelo
Photo Museum Cuatro Caminos
1.3
mi
Av. Industria Militar
Museo del Enervante
2800 ft
Mall
Plaza Carso Shopping Center
2900 ft
Church
Iglesia de Nuestra Senora de Covadonga
3200 ft
Avenida Paseo de La Reforma 902
Paseo Nocturno por el Bosque de Chapultepec
1.1
mi
Avenida Del Conscripto 34
Museo Comite Olimpico
3100 ft
Auditorio Nacional Bosque de Chapultepec
Campo Marte
1.3
mi
Nearby
Av. Horacio 921
Parroquia de San Agustin
1600 ft
Restaurants
Restaurante Bellinghausen
900 ft
Avenida Ejercito Nacional #1125
Bellinghausen Club Mundet
700 ft
Avenida Ejercito Nacional #1125
TOKS Restaurante
900 ft
Calle Jaime Balmes Edif. B 5to Piso 11
Fonda Mexicana
600 ft
Homero 1910
Peace & Love
1200 ft
Calle Jaime Balmes 8
Don Pasquale
1200 ft
Calle Jaime Balmes No. 8 Local 3d Corporativo Polanco
Caldos Riesi
1400 ft
Av. Ejercito Nacional 1014 Chapultepec Morales
El Parador De Espana
1800 ft
Calle San Isidro 63 Col Reforma Social
Altamira
2000 ft
Cerrada de Palomas #22
El cardenal
4100 ft
Avenida Paseo de Las Palmas No. 215
Reviews and Ratings
Reviews from guests about their experience.
64%
loved their spa retreat and can’t wait to return.
6.4/10
Nice
Rooms
7.0
Location
8.4
Service
9.6
Dining
6.2
Guest reviews
6.4/10
based on 5 reviews
4/5
based on 98 reviews
8.4
8.4/10 based on 254 reviews
#136 of 323 hotels in Mexico City based on Tripadvisor
William
United States,
February
2025
6.2/10
My stay at Alteza Polanco was a mix of surprise and satisfaction. While the building seemed a bit dated and the lobby didn’t impress at first, the cleanliness of my room and the friendly staff more than made up for it. The location was convenient for my business needs in Polanco, though I wished the dining options were a bit more flexible.
Rooms
8.0
The room was spacious and impeccably clean, which I greatly appreciated. However, it felt somewhat outdated, lacking modern amenities.
Service
10.0
The staff were incredibly responsive and helpful, providing assistance whenever I needed it. They made me feel quite welcomed throughout my stay.
Location
9.0
The hotel is situated close to the heart of Polanco, making it easy to reach business meetings and restaurants in the area.
Dining
7.0
I enjoyed the menu at the café, but I found it inconvenient that it only served breakfast until 11:30 am, limiting my options as a traveler.
Facilities
7.0
The hotel offers many standard facilities like room service and shuttle services. However, I noticed some areas could use renovations to improve the overall experience.
Charles
United States,
January
2025
7.0/10
During my stay at Alteza Polanco, I found the location great, especially since it was close to the convention center and various attractions like the Soumaya museum. The friendly staff made me feel welcomed, but there were a few shortcomings — like the outdated decor and limited restaurant hours. Overall, it was a solid experience, though there is room for improvement.
Rooms
6.0
I appreciated the cleanliness of my room, but it felt quite dated and could benefit from some renovations.
Service
10.0
Customer service was excellent; the staff was very helpful and always willing to assist with anything I needed.
Location
8.0
The hotel's location in Polanco was convenient, being near many private residences and within walking distance to key attractions.
Dining
6.0
The restaurant had a delicious menu, but I was disappointed that it closed by 11:30 am, limiting my options for breakfast.
Facilities
5.0
The basic facilities were adequate, but some amenities like the coffee machine in my room were not working properly.
Michael
United States,
December
2024
6.4/10
I found Alteza Polanco to be a comfortable option for my business trip. The staff were friendly and helpful, always ensuring that my needs were met. however, the hotel does have room for improvement, particularly in the breakfast setup and some facilities. Overall, it was a solid stay, primarily benefiting those on business.
Rooms
6.0
The rooms are spacious and clean, yet they do feel a bit outdated and lack charm. I appreciated the comfortable layout, but the bathroom was rather bland and didn't quite meet my expectations.
Service
8.0
Customer service was truly excellent. The staff were always ready to assist, and I felt taken care of throughout my stay. though I encountered some issues with Wifi and breakfast timing.
Location
7.0
The location is convenient for business, tucked away in a quieter area in Polanco but close to the convention center and restaurants. While it isn't the most picturesque neighborhood, it had easy access to main areas.
Dining
5.0
Breakfast could use some improvement; it felt crowded with only one staff member managing the service. While the food was okay, I would have preferred it to be included in my stay and offered in a calmer environment.
Facilities
6.0
The hotel provides essential facilities like room service and laundry, yet some amenities felt underwhelming, especially the breakfast setup. Overall, it served my needs but lacked the polish of a four-star experience.
Mary
United States,
December
2024
6.4/10
My stay at Alteza Polanco was surprising, to say the least. While the building's exterior felt dated and the lobby could use a refresh, the cleanliness of my room and the fantastic location made up for it. The staff were incredibly helpful, which added to the overall experience. I would recommend this place if you're not looking for luxury but want something comfortable and affordable.
Rooms
10.0
The rooms were large and tidy, providing a comfortable stay. The cleanliness was above my expectations, which I appreciated.
Service
10.0
Customer service was great. The staff were kind and eager to assist whenever needed, ensuring a pleasant experience during my stay.
Location
10.0
Conveniently located in a safe area, it was close to dining options and only about a 10-minute walk to the museums. Perfect for my needs!
Dining
7.0
I tried the small café nearby, which was a nice touch. Breakfast was a bit hectic with one staff member trying to attend to everyone, but the food was decent.
Facilities
8.0
Facilities included essential services like laundry and room service, which added convenience to my stay.
Jack
United States,
December
2024
6.0/10
I had a pleasant stay at Alteza Polanco, where the friendly staff really made a difference. The location is convenient, especially for business in Polanco, though it lacks some charm typical of more touristy areas. However, the restaurant's limited hours and a few maintenance issues in the room brought my rating down a bit.
Rooms
5.0
The room was clean but felt quite outdated. The bathroom was small and somewhat bland, which was disappointing for the rate I paid.
Service
10.0
Customer service was excellent; the staff were very helpful and always ready to assist. I appreciated the attention I received during my stay.
Location
8.0
The hotel is in a good area of Polanco, close to the convention center, making it very convenient for business travel.
Dining
6.0
While the menu was delicious, it's a letdown that the restaurant only serves breakfast until 11:30 AM. This can be inconvenient for a late riser like me.
Facilities
7.0
Facilities were decent, but the coffee machine in my room wasn’t working. Fortunately, the staff promptly brought me coffee from the front desk.
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